The Future of Customer Service with Contact Center AI (CCAI)

The Future of Customer Service with Contact Center AI (CCAI)

Summary: Let’s talk about something that’s altering customer service. Contact Center AI (CCAI)—it’s simpler than it sounds. If you’re thinking AI might be too complicated for your business, or maybe you’re wondering how it can fit into what you’re already doing, stick...
The Power of Embodied AI Agents for Business Automation

The Power of Embodied AI Agents for Business Automation

Summary: Embodied AI systems use physical sensors and actuators to interact with their environment, boosting efficiency, productivity, and customer experiences. However, they also bring up important ethical issues like privacy and job displacement. By adopting these...